True
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
True Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
True has 2.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "same number reactivation service", "Turbo air,", "No more.", "Poor customer service".
Review authors value the most Customer service. Consumers are not pleased with Website and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
True has 2.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "same number reactivation service", "Turbo air,", "No more.", "Poor customer service".
Review authors value the most Customer service. Consumers are not pleased with Website and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salem, Oregon
Resolved: 909265****
Company fixed the issue and I have been provided with product replacement.
Preferred solution: Full refund
User's recommendation: same number reactivation service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hampton, New Hampshire
Took money out my account and I never had or ordered anything from this company
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Bangkok, Bangkok
Clarification of the international package charged
User's recommendation: No more.
Wiring diagram
- Poor to no service support
Preferred solution: Service info for a issue within 6 months of install
User's recommendation: Turbo air,
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Bangkok, Bangkok
Clarification of the international package charged
No suppoet
Preferred solution: Schmatic
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fredericksburg, Virginia
My ordee
Preferred solution: Deliver product or service ordered
User's recommendation: Poor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Shoreline, Washington
Resolved: Third Time's the Charm
My bank was convinced enough by my complaint to front me the difference during the settlement process. True.com finally refunded the money and the bank took back the difference. I had to wait a week for a new card and now I'm going through the process of updating the rest of my accounts with other companies like Netflix, etc.
CLARIFICATION: They charged my account on August 1, 2012, March 6, 2013 and August 1, 2013
CORRECTION: They charged my account again on August 1, 2013, not 2012.
San Francisco, California
My gut instinct told me not to join
Newburgh, New York
True.com is another fake dating site
Richardson, Texas
True.com over charged Credit Card
I was able to speak with someone today and she assured me that the charge to my card will be refunded minus sales tax. I don't understand why I'm being charged the sales tax, as no service or sale was exchanged.
I happy. More or less
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The sent me a refund confirmation notice yesterday and had the audacity to include the following statement:
"Please note that filing a dispute with your credit card company regarding this issue may slow down the process of your refund."
I suppose it would be faster if I just go round-and-round with them directly every few months forever, asking for my money back every time I catch them taking money out of my account.
No, I had to get a new debit card and now I have to update all of my transactions with everyone else, including utilities, cable, phone, insurance, etc., just because True.com couldn't do what they promised and remove me permanently from their records. :(